SHORT ESSAY | MAY 2011

Design flaws in CIPRO: ambivalence to the New Public Management in South Africa

Based on in-depth interviews with senior DTI and CIPRO staff, PARI considered the CIPRO case in the light of a broader study of the introduction of the New Public Management in South Africa. The research suggests that that leadership weaknesses and the resultant vulnerability of systems and processes were compounded (if not largely produced) by design flaws in the organisation’s establishment.

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